Privacy policy

Le royaume des moutons cares about your privacy. We only process data that we need for (improving) our services and we handle all information collected about you and your use of our services with care. Your data will not be shared with third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Le royaume des moutons. The effective date for the validity of these terms and conditions is July 26, 2020. In addition, the publication of a new version cancels the validity of all previous versions. This privacy policy describes what information about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

If you have any questions about our privacy policy, you can contact our privacy contact person, the contact details can be found at the end of our privacy policy.

About the data

Below you can read how we process your data, where we store it or have it stored, which security techniques we use and for whom the data is transparent.

Cookies

Le royaume des moutons uses cookies. A cookie is a small collection of data that is sent to your browser from a web server and stored on your computer's hard drive. You can choose whether you want your browser to accept all cookies, selectively accept cookies or reject all cookies. You can adjust these settings in the preferences menu of your browser. If you refuse all cookies, you will not be able to make full use of all the products and services that Le royaume des moutons offers.

Google Analytics

Cookies are placed via our website from the American company Google, as part of the "Analytics" service. We use this service to keep track of and to get reports on how visitors use the website.

This processor may be obliged to grant access to this data under applicable laws and regulations. We collect anonymized information about the surfing behavior of visitors and share this information with Google. Google can interpret this information in conjunction with other data sets and in this way track your surfing behavior on the internet. Google uses this information, among other things, to provide targeted advertising (AdWords) and other Google services and products



Process orders

If you provide us with your personal data, we will use it to process orders neatly and quickly. These are shared with our delivery service, payment provider and web store provider (My Web Store and sendcloud).

Your payment details, name and address details, e-mail address, telephone number and billing address are the personal data that Liefs met hout uses. In connection with fiscal retention, these are kept for 7 years.

Provision to third parties:

Myparcel, PostNL, DHL and DPD. We use the services of the aforementioned transport channels and Sendcloud. Sendcloud is used to generate address labels that are attached to your package so that you can track your order with a track & trace code. The actual execution and delivery of your order is in the hands of PostNL. It is therefore necessary for us to share your name, address and residence details with sendcloud and PostNL. This data is only used for the purpose of executing the agreement

CONTACT FORM
You can ask us questions using the contact form on the website. For this we use your e-mail address, telephone number and name and address details. We will keep this information until we are sure that you are satisfied with our response.

DISTRIBUTION TO OTHER COMPANIES AND INSTITUTIONS
With the exception of the partners mentioned above, we will under no circumstances give your personal data to other companies or institutions, unless we are legally obliged to do so.

GOOGLE ANALYTICS
We use Google Analytics to keep track of how visitors use our web store. We have concluded a processing agreement with Google. It contains strict agreements about what they are allowed to keep. We have not allowed Google to use the obtained Analytics information for other Google services. Data is deleted via Google Analytics after 14 months.

SECURITY
Security of personal data is of great importance to us. We ensure that your data is properly secured with us. We constantly adjust the security and pay close attention to what can go wrong. In order to optimally guarantee security, we have concluded a processing agreement with all processors.

CHANGES TO OUR PRIVACY STATEMENT
When our webshop changes, we must of course also adjust the privacy statement. So always pay attention to the date above and check regularly for new versions.

ACCESS, MODIFY AND DELETE YOUR DATA
If you have any questions or want to know what personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:
- receive an explanation of what personal data we have and what we do with it
- access to the precise personal data that we have corrected errors
- the removal of outdated personal data
- withdrawal of consent
object to a particular use

Please note that you always clearly indicate who you are, so that we can be sure that we do not modify or delete data from the wrong person.

Gmail, Office365

For our regular business e-mail we use the e-mail services of Gmail and Office365. This party has taken appropriate technical and organizational measures to prevent misuse, loss or corruption of your data. Neither Gmail nor Office365 have access to our mailbox and we treat our e-mail traffic confidentially.

Payment provider
Mollie
We use the payment provider Mollie to conclude and process (part of) our payments in our Web Shop. Mollie processes your name, address and residence details. They also process payment details such as your bank account number or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your personal (anonymised) data to further improve its services and to share it with third parties in this context. All the above-mentioned guarantees with regard to the protection of your personal data also apply to all Mollie services that use third parties. Mollie does not store your data for longer than the periods permitted on the basis of the applicable legal grounds.


Purpose of the data processing
General purpose of the data processing
We use your data for the sole purpose of providing you with our services. This means that the purpose of the processing of this data is directly related to the assignment or task that you offer us. We do not use this data for (addressed) marketing purposes. If you share information with us and we use this information to contact you - not on the basis of a request - at a later time, we will first ask for your explicit permission. Your data will not be shared with third parties for any purpose other than to comply with accounting and administrative obligations. These third parties all have a duty of confidentiality on the basis of the agreement we have with them, an oath or a legal obligation.

Automatically collected data
Information collected automatically by our website is processed for the sole purpose of providing you with our services and/or to further improve our services. This information (for example your IP address (anonymised), web browser and operating system) is not personal information.

Cooperation in tax and criminal investigations
In some cases, we may be obliged to share your data in connection with tax or criminal investigations on the basis of a legal obligation. In such cases, we are forced to cooperate with this, but we will object to this on the basis of the legal possibilities.

Retention periods
We keep your data as long as you are a customer with us. This means that we keep and store your client profile until you inform us that you no longer wish to use our services. Such a message also acts as a request to be forgotten. We are obliged to keep invoices with your (personal) data due to relevant administrative obligations, this data is stored securely as long as the relevant term for these obligations has not yet expired. Staff will no longer have access to your customer profile and any documents created due to your assignment or task.

•